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Billing Administrator Need – Utility Management Industry is Hiring Apply now

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Are you detail-oriented with a knack for managing billing processes efficiently? Hire Resolve is partnering with a leading company in the Utility Management industry to find a skilled Billing Administrator to join their dynamic team. As a Billing Administrator, you’ll play a crucial role in ensuring accurate and timely billing for clients while providing exceptional customer service.

Responsibilities:

  • Oversee and manage billing processes for assigned clients, ensuring accuracy and timeliness.
  • Review billing data meticulously for accuracy and completeness.
  • Generate and distribute client invoices and statements promptly.
  • Resolve billing discrepancies and issues in a timely manner, maintaining client satisfaction.
  • Maintain comprehensive billing records and documentation.
  • Collaborate with internal teams to gather necessary billing information.
  • Provide exceptional customer service to clients, addressing their billing inquiries promptly and professionally.

Requirements:

  • High School Diploma or equivalent qualification.
  • Proven experience in billing administration or a related field.
  • Exceptional attention to detail and accuracy in work.
  • Strong organizational and time management skills.
  • Excellent communication and customer service abilities.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Ability to work independently and collaboratively within a team environment.
  • Prior experience in the Utility Management industry will be advantageous.

Benefits:

  • Negotiable salary based on experience.
  • Family Leave (Maternity, Paternity) benefits.
  • Paid Time Off (PTO) where applicable.

Frequently Asked Questions:

Q: What does a Billing Administrator do?
A: A Billing Administrator is responsible for managing billing processes for clients, ensuring accuracy and timeliness in generating invoices and statements, resolving billing discrepancies, and providing excellent customer service for billing inquiries.

Q: What qualifications are required for this role?
A: The minimum requirement is a High School Diploma or equivalent. Previous experience in billing administration or a related field is essential. Strong attention to detail, organizational skills, and proficiency in Microsoft Office applications, particularly Excel, are also necessary.

Q: What benefits are offered with this position?
A: Benefits may include a negotiable salary based on experience, Family Leave (Maternity, Paternity), and Paid Time Off (PTO) where applicable.

Q: How can I apply for this role?
A: You can apply by contacting Rebecca Grylls, Kayla Pelser, or Mine Roux at Hire Resolve or via LinkedIn. Alternatively, visit the Hire Resolve website or email your CV. You can also apply through the provided portal and email address.

Q: What happens after I apply?
A: We’ll review your application and contact suitable candidates telephonically within 3 days. If you’re not selected for this vacancy, we’ll keep your CV on file and notify you of future opportunities that match your profile.

Q: Is prior experience in the Utility Management industry necessary?
A: While prior experience in the Utility Management industry is advantageous, it is not mandatory. However, candidates with relevant industry experience will be preferred.

Q: Can I apply if I don’t have experience in billing administration?
A: While previous experience in billing administration is preferred, we welcome applicants who demonstrate transferable skills and a willingness to learn. Training may be provided for suitable candidates.

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