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Call Center Agent urgently Needed Apply Now

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This is a remote position for a Call Center Agent. The Agent will be responsible for managing incoming and outgoing calls in the operations. They will need to identify the needs of the client and provide solutions to their problems. The primary task will be answering inbound calls, converting them into leads, and later into towing jobs.

Work condition:
The job is a full-time remote position, and the work hours are based on the Pacific Time Zone. The payment will be made weekly. The job requires working in a shift-based call center that operates 24/7.

Requirements:
The following are the requirements for this job:

  1. Computer Specifications:
    The minimum computer specifications required for this job are as follows:

Minimum Intel Specs:

  • Processor: Core i7 8th generation (and above) or Core i5 10th generation (and above)
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory

Minimum AMD Specs:

  • Processor: AMD Ryzen 5,7,9 (Minimum series 3600)
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory

Macintosh Specs:

  • Processor: Core i7/ i5 / M1/ M2
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory
  1. Main Internet Speed Requirement:
    The minimum internet speed required for this job is as follows:
  • Jitter: below 10ms
  • Latency: below 160ms
  • Upload: more than 25mbps
  • Download: more than 40 mbps

You can test your internet speed using the following websites:

  • VoIP Speed Test | 8×8
  • Aircall’s VoIP Speed Test | Aircall
  • VoIP Speed Test: Check Your Network Reliability (getvoip.com)
  1. Power Backup:
    This job requires a reliable power backup that can sustain a minimum of 8 hours of work time. Examples of reliable power backups are Generators, Solar Panels, and Portable Power Inverters. (UPS is not enough)
  2. Internet Backup (Secondary internet):
    The minimum internet speed required for the secondary internet backup is as follows:
  • Jitter: below 10ms
  • Latency: below 160ms
  • Upload: minimum of 25mbps
  • Download: minimum of 25mbps

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