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Call Centre Agent

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WeBuyCars Hiring Temp Call Centre Agent

Location: Pretoria, Gauteng

Job Type: Contract  

Department: Contact Centre

Minimum experience: Entry Level

Company primary industry: Automotive

Job functional area: Customer Service

Contract term: 4

Job Description

We have an exciting opportunity for a young and energetic person to join our Contact Centre.

Duties and Responsibilities:

  • Customer relationship building management
  • Provide customers with product and service information
  • Problem solving tasks during shift
  • Handle and take full responsibility for customer related queries

Key Competencies and Skills:

  • Strong verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Team work
  • Stress tolerance

Minimum Requirements:

  • Grade 12 
  • Fully bilingual in English and Afrikaans
  • Minimum 2 years experience in a Call Centre

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