Capitec Bank ATM Assistant


Job Purpose: To deliver exceptional customer service and assist clients with transactions on various self-service channels, including ATMs. The role involves effectively coordinating branch flow to ensure prompt client assistance and a welcoming environment.

Qualifications and Experience:

  • Minimum requirement: Grade 12 National Certificate.
  • Prior experience in customer service within retail, financial, or banking environments preferred.
  • Knowledge, skills, and experience required for service consulting.
  • Vocational qualification or Grade 12 National Certificate essential.
  • Ideally familiar with Capitec Bank products and business processes.

Skills Required:

  • Excellent communication skills.
  • Computer literacy (MS Word, MS Excel, MS Outlook).
  • Interpersonal and relationship management skills.

Additional Requirements:

  • Clear criminal and credit record.
  • Detectable/recognizable fingerprints on Capitec Bank’s internal electronic banking system.
  • Commitment to diversity and employment equity goals.

Opportunities Available:

  • Office admin clerk (Grade 12).
  • Learnerships and Internships (Grade 9 and higher).
  • General worker (Grade 10 and higher).
  • Sassa Updates (Payment dates and more).
  • CV Upload for upcoming opportunities.
  • Other Jobs (Mixed job categories).

About Capitec Bank:
Capitec Bank is committed to simplicity, offering Global One, a comprehensive banking solution. Global One provides accessible, affordable, transparent, and cost-effective banking options tailored to clients’ needs. Banking services are designed to be affordable and transparent, utilizing cutting-edge technology to pass on cost savings to clients. The bank prioritizes client freedom, allowing access to accounts and funds through various channels, including mobile banking, ATMs, retail points, and branches.

Our Commitment to Customer Service:
Capitec Bank is dedicated to providing personalized experiences and enabling informed choices for clients. The bank aims to build trust as a financial ally by safeguarding funds and data while delivering tailored services that prioritize client satisfaction.

Joining Capitec Bank as an ATM Assistant offers an excellent opportunity for ambitious individuals passionate about exceptional customer service. Successful candidates will gain valuable experience in service consulting and develop skills beneficial for future career endeavors.

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