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Data Capturers X3– Hollywoodbets SA

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Location: Umhlanga, KwaZulu-Natal

Job Type: Permanent

Division: Hollywoodbets

Business Unit: Other Roles

Minimum experience: Entry Level

Company primary industry: Entertainment

Job functional area: Other 

Job Description

Hollywoodbets has an exciting opportunity available for a X3 Data Capturers to be based in Richefond, Umhlanga, Durban. The successful incumbent will be responsible to deliver sports betting to customers on all betting platforms (internet, mobile, branches), on as many bet types as possible, at competitive and attractive odds yet still within Hollywood’s required margins. To make betting easy to understand for customers and offer betting in a timeous manner. To assist customers and other team members with any sports betting queries and strive to make Hollywood the best bookmaker in terms of sports betting and customer service.

Minimum requirements:

  • 1-2 years administration experience
  • Microsoft Office. (Word and Excel intermediate)
  • Must have own Transport

Advantageous:

  • Completed or studying towards a relevant Degree or Diploma
  • Experience within the Betting Industry

Responsibilities:

  • Manage the sports and soccer imports that need to be done throughout the day on all This includes ensuring that related bets will not be allowed on tournaments with the same teams and that no duplications of events occur.
  • This also includes making sure that the manual creation of games is satisfactory and that soccer games have been created.
  • Create the various soccer and sports fixture guides for customers to use in all our
  • Monitor price movements for soccer and other sports throughout the
  • Create and price events for cricket, golf, rugby and boxing on all
  • Update betting for all outright
  • To post soccer and lucky numbers results on the intranet for branches to display to customers as well post the results on Social Media.
  • Create lucky numbers events and ensure that betting is open for all draws
  • Create sports exotic bet types and exotic guide for customers to use in branches or download from the website.
  • Result fixtures on all platforms as soon as results have cleared and monitor the auto closing of events. Check the ‘unresulted events’ report timeously and enter results where necessary.
  • Send the figures SMS to Senior Management so they can be kept aware of current profit / losses.
  • Perform a soccer comparison so we can constantly keep ahead of the competition.
  • Auditing events for profit and loss after event results are
  • Assist customers with any sports betting related queries or complaints and try to resolve any disputes in a professional and timeous manner. Also assist other departments or branches that need help with ticket or sports related This includes the confirmation of soccer money back promotions and manual payouts.
  • Confirm bets for the call center or branches as well as confirm accounts are allowed.
  • Provide all branches with professional support.

SKILLS AND COMPETENCIES:

  • Good communication and Interpersonal skills.
  • Impressive planning, organizational and time management skills.
  • Good business acumen and high ethical work standards and Accountability.
  • Ability to multitask and show initiative work standards.
  • Ability to work under pressure and still produce good quality results timeously.

Closing Date: 28 June 2023

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