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Sales Assistant – Cape Union Mart – Village Mall

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Duties and Responsibilities:

  • Exceed customer expectations by practicing customer selling techniques.
  • Adhere to stock loss controls in store.
  • Ensure individual targets are met consistently.
  • Ability to maximise and drive sales by identifying opportunities to increase turnover.
  • Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
  • Create an inspiring environment. Have fun.
  • Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
  • Ensure all out going stock/ items/ scripts are scanned and paid for.
  • Process all loyalty cards including those of accelerated partners.
  • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
  • Report customer compliments and complaints to management.
  • Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

  • Honesty in dealing with cash and finances.
  • Building & maintaining relationships
  • Innovation & change management
  • Thinking adaptability
  • Taking ownership
  • Problem solving
  • Trustworthy and honest
  • Time management
  • Exceptional customer service

Minimum Requirement.

Essential:

  • Matric or Equivalent
  • Up to 6 months retail experience

Special conditions of employment:

  • Clear Credit and Criminal record
  • Willing and able to work retail hours.
  • South African citizen

Advantageous:

  • 1 year work experience within retail.
  • Microsoft – Computer Proficiency
  • Ability to communicate effectively.
  • Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.

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