Administrative Supervisor: Patient Administration

Kzn Department of Health hiring administrative supervisor: patient administration

REF NO: EB27/2023 

SALARY : R294 321 – R343 815 per annum. Other Benefits: 13th Cheque, Medical Aid 

(optional), home owners allowance (employees must meet prescribed requirements

CENTRE : East Boom CHC

REQUIREMENTS:

• Senior Certificate (Grade 12, 3 to 5 years’ experience in Patient Administration. 
• Computer literacy (MS Word, Excel, PowerPoint, Outlook) Proof of previous and current work experience in Patient Administration endorsed by your 
• Human Resource Department. Proof will only be required from shortlisted candidates.

Recommendations:

• Valid code 08/10 drivers licence, National 
• Diploma in Public Management.

Knowledge, Skills, Trainings and Competencies required for the post:

• Applicable knowledge of public service policies, legislation and procedures including but not limited to Batho Pele, Labour Relations Act, Public Service Act, Public Service Relations, Basic Conditions of Employment Act and Public Finance Managers Act., Broad knowledge of HPRS system, Strong leadership qualities, good decision making, communication skills and problem solving skills, Ability to work under pressure and meet deadlines, Excellent customer care and interpersonal team building skills, Must be driven, courteous enthusiastic and demonstrate a high level of efficiency, Must be able to promote, practice and maintain patient confidentiality, Good report writing and presentation skills, Have a high level of planning and organisational skills.

DUTIES:

• Supervise the provision of a 24 hour Patient Administration Service, Ensure that effective systems are in place to facilitate appropriate management/registration of new patients and servicing repeat patients attending the Outpatients Department, Ensure effective, efficient utilisation of resources allocated to Patient Administration, including the development of staff, Provide mechanisms for the safe and efficient maintenance of patients medical records and other relevant records a per record management prescripts, Develop and implement risk management tools to prevent the loss of revenue, resources and patient medical records, Develop, implement and monitor measures aimed at reducing patient waiting times in Patient Administration, Receive, investigate and resolve all complaints promptly and efficiently and provide feedback to the necessary role players, Monitor and assess staff performance as per Key Performance Areas outlined on EPMDS and Job Description, Manage leave and absenteeism in accordance with Human Resource Policies, Uphold the principals of Batho Pele, Develop, implement and monitor Standard Operating Procedures and policies for improved service delivery, Manage conflict and grievances in an efficient and unbiased manner, Perform regular spot checks and after hour visits in Patient 
• Administration, Completion and submission of monthly statistics, Ensure effective and efficient implementation of the HPRS for scanning, tracking and safe keeping of patient information, Ability to function in a resource constraint environment.

ENQUIRIES : Mr EJ Wynia Tel No: (033) 264 4904

APPLICATIONS : East Boom CHC 

Private Bag X4018, Willowton, Pietermaritzburg, 3201 or hand delivered to 541 Boom Street, Pietermaritzburg, 3201.

FOR ATTENTION: Human Resource Practices

NOTE : Applicants are not required to submit copies of qualifications and other relevant documents on application but must submit fully completed Z83 form anddetailed curriculum vitae, only shortlisted candidates will be required to submit documents. The target group for this post is an African Male

CLOSING DATE : 13 October 2023

Download the new Z83 form HERE